iCarol
Crisis, Referral & Help Line Software
US & Canada:
UK & Ireland:
Australia & NZ:
+1 888-4-iCarol
+44 (0) 330 808 0090
+61 (02) 6140 3389
Home
Features
What is help line software?
Manage volunteers and staff
Online shift scheduling
Call report logging
Outbound Calls
Information and referral database
Resources - Agency, Program and Site structure
Geographic filtering and coverage areas
Statistics and reports
Extended Options
iCarol Messaging (live chat)
iCarol API
Telephone integration
Resource database management
Collaborate with partners
Import / export data
Custom projects
Blog
Learn more
Client testimonials
Case studies
Easy upgrade to iCarol
Technology Platform
Training and support
Security and reliability
System requirements
Sign up for our Newsletter
Free trial for 60 days
Free downloads
Pricing
Company
Contact us
Schedule a demonstration
Next Steps
Schedule a demo
Start a 60-day trial
Get more info
Follow Us
Technology platform for iCarol
We run iCarol only on enterprise class hardware, software and operating systems, and stay up-to-date with the latest releases, service packs and patches. You can also learn more about our
security, reliability and data centers
.
Networking:
Cisco and Juniper
for firewall, intrusion detection and
prevention, VPN, internet connectivity
Server hardware:
Dell and Hewlett-Packard
Enterprise class servers with
RAID and other hardware
redundancy
Operating system:
Microsoft Windows Server 2008 R2
Database:
Microsoft SQL Server 2012
Web server:
Internet Information Services 7.5
Programming language:
Microsoft C# version 4.5
Development platform:
Microsoft Visual Studio 2012
Team System (source control)
Web interface:
Microsoft ASP.NET 4.5